Effective Date: 28-Mar-2025
Leadership-In-Action.US is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. What Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Business name and role/title
- Location and country
- IP address and browser details
- Payment information (via secure third-party providers)
- Preferences, interests, and survey responses
- Content submitted through forms, emails, or course participation
We may also collect non-personally identifiable information automatically when you visit our site, including analytics data, browser type, and referring URLs.
2. How We Collect Your Information
We collect your information through:
- Website forms (e.g. newsletter sign-ups, contact forms)
- Account creation and course registration
- Online purchases or bookings
- Participation in surveys, events, or promotions
- Cookies and analytics tools (e.g. Google Analytics, Facebook Pixel)
- Email correspondence and customer support inquiries
3. Why We Collect Your Information
Your personal information is collected to:
- Deliver products, services, and digital content
- Communicate with you about your purchases, bookings, or inquiries
- Improve website functionality and user experience
- Tailor marketing and promotional offers
- Conduct research, surveys, and content development
- Comply with legal obligations
4. How We Store and Secure Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Data is stored securely through:
- Encrypted cloud-based storage (e.g. secure hosting providers, CRMs)
- Password-protected databases
- Role-based access restrictions for staff
- Secure third-party platforms for payments (e.g. Stripe, PayPal)
All online transactions are processed over encrypted connections via SSL (Secure Socket Layer) technology.
5. Use and Disclosure of Personal Information
We will not sell your information to third parties. Your information may be shared with:
- Service providers (e.g. email marketing platforms, payment processors)
- Legal or regulatory bodies, when required by law
- Third-party contractors engaged to deliver services on our behalf, under strict confidentiality agreements
All third parties must adhere to privacy standards comparable to ours.
6. Overseas Disclosure
Some of our service providers may be located outside of Australia, including in the United States or Europe. When this occurs, we ensure your data is protected through appropriate contractual and legal safeguards.
7. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or outdated information
To do so, please contact us using the details provided below. We will respond within a reasonable timeframe (usually within 30 days).
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, track usage patterns, and personalise content. You can adjust your browser settings to refuse cookies; however, some features may not function properly as a result.
9. Direct Marketing
We may send you promotional materials and updates relevant to your interests. You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Data no longer needed will be securely destroyed or de-identified.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” listed at the top.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:
Leadership-In-Action.US
Email: admin@leadership-In-Action.US
Website: https://www.Leadership-In-Action.US
ACN 120 402 806 PTY LTD T/as Leadership-In-Action.US
ABN 57 120 402 806
GPO Box 1501
Hobart, Tas 7001
Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.